PURCHASE OF PRODUCTS ONLINE
This site is operated by LICORES DRINKS DISTRIBUTION S.R.L.
LICORES DRINKS S.R.L. is a Romanian legal entity, headquartered in Ilfov County, Bragadiru, Alunului Street 11C, having the fiscal registration code RO44262070, registered at the Trade Register Office under no. : J23 / 2960/2021 tel: +40768859227, hereinafter referred to as “Licores.ro”
Anyone who accesses the site www.Licores.ro and registers validly, communicating Licores.ro all the necessary data, will be hereinafter referred to as "User".
Any user who has submitted and completed an order regarding one of the products put up for sale on the www.Licores.ro website will be hereinafter referred to as "Customer".
By accessing the www.Licores.ro website, all users expressly agree to abide by the terms and conditions set out below, as well as the applicable legislation in the field, including the terms and conditions of the privacy policy, which are detailed separately in the sections presented. on the site.
Art. 1. DEFINITIONS
1.1. For the removal of any contrary interpretations, within the meaning of this contract, the following terms have the definitions given below:
1.2. The site represents the domain www.Licores.ro as well as its subdomains.
1.3. The service - provided by Licores Distribution S.R.L. through the online platform that can be accessed at www.Licores.ro - the e-commerce service run exclusively on the available public parts of the site, in the sense of giving the User / Customer the opportunity to contract products and / or services using exclusively electronic means, including and other means of distance communication, but not limited to (including by telephone).
1.4. The order represents the electronic document, generated as a result of accessing the site www.Licores.ro by a User who has accepted the terms and conditions of use presented on the site.
1.5. By launching an order on the site, the User agrees, firmly and expressly, with the form of communication (telephone or e-mail) through which Licores.ro carries out its operations, not being able to subsequently invoke any circumstances / facts of the nature of modify these forms of communication.
1.6. Products - any product uploaded on the page corresponding to the web address www.Licores.ro, with the mention that, in certain situations, there may be possible differences, insignificant, which are not able to modify the essential, basic characteristics of the product.
1.7. Contract - represents an Order previously confirmed by Licores.ro representatives, which accepts the delivery of the product or products ordered by the Customer in compliance with the provisions of GEO 34/2014 on the product supply contract concluded between a trader and a consumer, within a sales system organized by the trader, which uses exclusively, before and at the conclusion of this contract, one or more distance communication techniques.
1.8. Date of entry into force of the contract - is the date of confirmation of the Order by the representatives of Licores.ro, the date on which the contract is considered legally concluded, with all the legal consequences arising from this state of affairs.
1.9. Specifications - all specifications for the products uploaded to the site, as provided by the manufacturer. If, between the specifications provided by the manufacturer (ingredients, image, labels or packaging, the enumeration is exemplary and not limiting) there are differences as a result of changes imposed by the manufacturer, or other differences caused exclusively by the manufacturer, Licores .ro does not assume responsibility for the image of the products presented on the site www.Licores.ro, or for the differences (ingredients, image, labels or packaging, the enumeration being exemplary and not limiting) caused exclusively by the manufacturer, the customer not being able to invoke in against Licores aspects or other states of fact of nature to attract the responsibility of the subscriber, regardless of its nature.
1.10. These general terms and conditions of sale will form the basis of the distance sale-purchase agreement and will be subject to the provisions of the O.U.G. 34/2014, as well as any other norm in the matter, in force at the date of concluding and carrying out the contract. To the extent that there are rules that govern the same factual situation, rules that are contradictory, that rule will be more favorable to the guilty party.
Art. 2. GENERAL CONDITIONS
2.1. Through this document we bring to your attention the regulations regarding the terms and conditions of use of the Licores.ro site
2.2. The use of the www.Licores.ro site (browsing, access, purchase of products on this site, processing of personal data, etc.) implies the guarantee from the customer that he has reached the age of 18, so that he benefits from the legal rights for validate an order and agree to the terms and conditions set forth in the content. Thus, the one who has turned 18 benefits from all the contractual rights and obligations, arising from the legal report generated by the launch of the order, respectively its confirmation.
2.3. The administrator of the site www.Licores.ro reserves the right to modify at any time the content of this agreement without prior notice.
2.4. By using the site / content /, the User or Customer is solely responsible for all activities arising from its use. He is also liable for any material, moral, intellectual or electronic damage or any other nature caused to the site or content belonging to LICORES DISTRIBUTION S.R.L., in accordance with the Romanian legislation in force.
2.5. The Buyer / Customer may not revoke the agreement expressed in favor of the conditions contained in the site www.Licores.ro during the performance of a contract or until the moment when he will not pay the value of all contracts not honored against LICORES DISTRIBUTION S.R.L. The exception is the agreement on the processing of personal data, but such a possible revocation has no effect on previous contractual relationships, already born, on the basis of which payment obligations were validly born, but not honored, which will be paid. , in full, regardless of the customer's option regarding the processing of his personal data, this option producing effects only for the future and not for previously born situations.
2.6. If the User / Customer has paid the value of all contracts not honored against LICORES DISTRIBUTION S.R.L. and maintains its intention to revoke the agreement expressed in favor of the conditions present in the site: www.Licores.ro during the execution of an order, LICORES DISTRIBUTION S.R.L. is to cancel the User / Customer's product request without any subsequent obligation on the part of any party to the other or without any party being able to claim damages from the other.
Art. 3. OBJECT OF THE CONTRACT.
3.1. The object of the Contract is the sale of the product / products ordered on the site by the Customer and confirmed for delivery by the representatives of Licores.ro. The order must include: the sale price of the ordered product (s), the payment method, as well as the payment term. However, the absence of any such element does not deprive the valid contractual relationship born by launching or confirming the order, insofar as this contractual relationship can be easily and reasonably verified, as well as its legal consequences.
3.2. The ownership of the products will be transferred at the time of payment by the Customer in the location indicated in the order (even if in that location the personal customer is not found, the payment will be made by another person, but in the location indicated by the customer and for the ordered products by him), meaning by delivery - the signature of receipt of the transport document provided by the courier or the signature of receipt on the fiscal invoice in case of deliveries made by Licores.ro staff.
Art.4. SALE PRICE. PAYMENT METHODS
4.1. The selling price of the products is the one displayed on the site. The displayed price includes VAT as well as any other applicable fees (less the delivery costs of the product / products). The sale price can be modified by Licores.ro, at any time without prior notice. Also, depending on the volume of the order, its price, the ordered product or the degree of customer loyalty, the final price of the products can be negotiated, regardless of the value displayed on the site. Licores.ro reserves the exclusive right to unilaterally refuse a negotiation to the extent that it is detrimental to the economic activity of the company or there is a risk that such a negotiation will create future disadvantages for the company, regardless of their nature. Following the negotiation, the resulting price cannot be higher than the one displayed on the site, except for justified cases such as ordering certain products or certain quantities of products, with a certain delivery time requested by the customer but which would generate additional effort for the supplier. of the normal one, generated by a usual command.
4.2. Confirmation of the order registration, automatically received by the person who placed the order, does not represent a firm and express confirmation that the ordered product (s) is in stock (there is a possibility that the displayed availability is approximate) and does not generate any contractual or other obligation for the seller, the launch of the order assuming, initially, exclusively the confirmation of registration and the detailing of the launched order.
The order placed online, on the Licores website, is valid and generates contractual obligations for the seller exclusively after confirmation by the latter and only if the following conditions are cumulatively fulfilled, without any exception:
• the data of the person who placed the order are complete and correct, he providing all the necessary information, in accordance with the legislation in force, assuming full responsibility for their accuracy and correctness;
• the person who launched the order or the beneficiary of the respective order is not registered in the Licores database as falling under the incidence of art.4.3, art.4.4. from the "Terms and Conditions", circumstances detailed below, and is not found in any of these cases;
• the ordered products are actually on the seller's stock and are available for the concrete fulfillment of the launched order;
• there are no system errors or similar, likely to generate an erroneous or incomplete price (for example, the value of the product is displayed 0 = zero - lei or the price displayed as the transaction value of the product, as a result of an error, is insignificant, derisory or clearly disproportionate, in relation to the quantity, quality and properties of the product, being obvious, for any consumer with an average degree of preparation and knowledge, that it would be impossible, from a commercial point of view, to trade the product at that price.
• the bank issuing the card used by the person who issued the order accepts the transaction
• the seller issues the fiscal invoice for the ordered products
When confirming the order, exclusively in the above conditions, Licores.ro will issue an invoice for the products to be delivered, only insofar as these requirements are cumulatively met.
The moment of issuing the invoice represents the moment of the effective conclusion of the contract, the contract not being considered concluded neither at the moment of launching the order nor at the moment when the confirmation of the registration of the order is received from Licores.
Licores reserves the exclusive right to cancel at any time the delivery of the ordered products / to cancel the fulfillment of the order, even after the issuance of the invoice, insofar as the incidence of the above-mentioned cases is ascertained (including the fact that the price was listed incorrectly). errors - IT error, material error, display error on the site, regarding the price of the products or their characteristics, etc. -, error that generated an inaccurate, wrong, insignificant or derisory price), in which case there is no obligation on the part of to notify / inform the customer in advance.
In the event of cancellation of an order for and under the conditions detailed above, neither party will be bound by any obligation to each other, in the sense that neither party will be able to claim compensation from the other party, regardless of its nature. these compensations.
4.3. When confirming the order, Licores.ro will issue an invoice for the products to be delivered, the User being obliged to provide all the information necessary to issue the invoice in accordance with current legislation, assuming full responsibility for their accuracy and correctness.
4.4. Licores undertakes to honor, under reasonable conditions, all orders received, without discrimination among customers. However, Licores reserves the right to unilaterally refuse to unilaterally refuse to fulfill certain orders to the extent that it considers, on the basis of real and objective circumstances, that the supply of products ordered to certain persons either violates the rules in force or would not it is opportune to make the delivery (for example, the order is made by a person who has previously ordered products but either did not honor their payment, or honored it late, or partially honored it, totally unjustified, etc. ), or by establishing such a commercial relationship, the company would be harmed, regardless of its nature. In these cases, the subscriber is not responsible for non-fulfillment of the order and the customer / user will not be charged any cost.
4.5. Licores.ro also reserves the right to refuse the fulfillment of an order / to cancel it unilaterally insofar as it was placed by a person who showed an attitude towards the undersigned that does not comply with the norms in force or adopted a hostile attitude / conduct, harassment, with obvious bad faith or unjustified. Licores.ro reserves the right to refuse to honor an order / to cancel it unilaterally insofar as, based on objective elements, it can be concluded that there are premises for the adoption of such conduct with respect to the undersigned.
4.6. Alcohol can only be purchased by people who have reached the age of 18. Delivery of the order may be canceled at any time to the extent that it is detected, by any means, between the launch of the order and its actual delivery, that the person who placed the order is minor or there are other impediments or indications, such as affects discernment or ability to exercise.
4.7. The payment methods are:
- Payment by bank card - secure processing via PayU, 0% commission, directly on the site. The order can be terminated unilaterally, without any obligation on the part of the supplier, insofar as the transaction is invalidated due to non-acceptance of the customer's card, in case of online payment.
4.8. In case the customer launches the order on the Licores.ro site, benefiting from free transport and paying the price of the products ordered with the bank card but providing erroneous or incomplete data, so that the ordered products will be returned to the supplier, the latter will return to the customer the price paid, from which the value of the transport will be deducted.
4.9. The promotions / offers present on the site are valid within the available stock and only during the period indicated on the site, under the conditions displayed on the site.
4.10. If the contract cannot be performed because the product is no longer available, Licores.ro will inform the Customer about this unavailability, on the date on which he became aware of this case. In the event that the product has already been paid, the amounts received as payment will be refunded within a maximum of 30 days, unless the parties agree otherwise.
4.11. The beneficiary of the delivered products owes Licores.ro delay penalties in the amount of 0.5% / day delay, calculated at the total value of the invoice, representing the total price of the delivered products, starting from the second day after delivery, insofar as the payment is not the goods were received before or at the same time.
Art. 5. DELIVERY OF PRODUCTS
5.1. Delivery of the ordered product (as well as the accompanying documents) will be made to the address indicated by the Customer, within a maximum of 14 days from the moment the product is picked up by Fan Courier, or any other courier company, which represents the withdrawal period. with Licores.ro.
5.2. Delivery is made only in Romania.
5.3. If the delivery deadlines cannot be met, Licores.ro will notify the Customer regarding the estimated delivery deadline.
5.4. If the Customer does not provide correct information regarding invoicing or delivery, Licores.ro may refuse delivery, without this being considered a breach of Contract, or may set a new delivery time, after filling the deficiencies. Licores reserves the right to refuse a new delivery to the extent that the inaccurate or erroneous communication of the above data was made intentionally and without justification.
5.5. Licores.ro does not assume responsibility for delays caused by the courier company, the responsibility reverting entirely to it, subscribed guaranteeing exclusively the fulfillment of the obligations related to its own person and its own employees.
5.6. If the customer is not found by the courier company at the address specified in the order, or the address specified in the order is not complete or contains inadvertent, likely to make it impossible to deliver the order, as well as if the delivery should be made in an improper location, likely to endanger the integrity of the courier, which makes delivery impossible, the customer is fully responsible for the value of transport.
5.7. To the extent that the customer returns and resolves the order, all costs related to the new shipment are borne by him.
5.8. To the extent that the customer, after placing the order, announces, in any way, Licores.ro about his intention not to take over the ordered product, or refuses to take over the product delivered by courier, the price not being paid, the customer is fully responsible for the full cost of transport or any costs incurred by Licores.ro as a result of the launch of the order which was unjustifiably waived.
5.9. To the extent that the customer pays the value of the products but until the moment of delivery / picking them up he changes his mind, unjustifiably, canceling the order or refusing to take over the products, Licores.ro will refund the price paid. was made - as well as any other amount representing any expenses incurred by Licores.ro as a result of the launch of the order which was unjustifiably given up.
5.10. By launching any order to Licores.ro, by filling in the order form in which the customer mentions, as the contact date, the telephone number to which he can be called, the latter expresses his acceptance, express and unconditional, that the respective telephone number can be used by Licores.ro for the purpose of sending promotional / advertising messages, personalized offers, messages on the occasion of holidays or other events, messages / information regarding the status of the order in progress, thank you messages regarding the orders placed, as well as any kind of information from Licores.ro regarding the products sold, the orders placed or the commercial activities carried out by Licores.ro. -mentioned, he is obliged to inform Licores.ro, under the conditions mentioned in the Section “Data processing "Personal", the lack of such information / notification to Licores is equivalent to the further acceptance of the client for the activities listed above. Licores.ro is not responsible for the provision by the client of a telephone number that does not belong to cannot be contacted or whose owner has become, after the order, a third person.
5.11. The customer has at any time the unconditional possibility to send a written request / notification / notification, even unmotivated, to Licores at email contact@licores.ro or at the address Str Alunului, 11c, villa 3, Bragadiru, Ilfov, in order to unsubscribe from newsletter or by which to expressly express its intention not to receive from Licores, by any means of communication, to the contact details provided (telephone, e-mail, etc.), information / promotional messages / regarding commercial activities of Licores.ro.
Article 6. GUARANTEES
6.1. The products sold by Licores.ro are new, in the original packaging and come from sources authorized by each manufacturer.
6.2. Licores.ro may limit the ability to purchase products or services available on the site at any given time to one or more customers.
6.3. Also, any complaint regarding deficiencies of the purchased product (s) can be made directly at contact@licores.ro or at Licores.ro headquarters within 14 days of receipt.
Art. 7. RETURN OF PRODUCTS
7.1. Depending on the nature of the products, any individual customer (consumer) has the right to notify Licores in writing that he wishes to terminate the contract of sale - purchase of the ordered product (s), without this giving rise to penalties and without the need invoking any reason, provided that the denunciation occurs within a maximum of 14 calendar days from the delivery of the order.
7.2. Licores assumes the obligation to bear the expenses regarding the return of the products within the aforementioned 14 days.
7.3. The return of the ordered and delivered product / products will be made exclusively to the address from Ilfov, Bragadiru, Str Alunului, 11c, villa 3, by sending them, at the expense of the client buyer, through a courier company.
7.4. The value of the ordered products, delivered by Licores and subsequently returned by the buyer, under the above conditions, will be refunded exclusively by bank transfer to the personal account of the buyer, unless he empowers a third party for the purpose shown, by authentic notarial deed, written which will be presented in original to the supplier.
7.5. For returned products with damaged or incomplete packaging, signs of wear, scratches, bumps, etc. Licores.ro will have the right to choose whether or not to accept the return or whether to reduce the amount returned, in proportion to the deficiency found upon return, meaning that, by bank transfer, the buyer will be refunded exclusively this value. The waiver of the contract and the return of the product will be made in accordance with the instructions presented in Annex B of GEO 34/2014.
7.6. In case of exercising the legal right to return the product, Licores.ro will reimburse its value, by bank transfer under the above conditions, within 14 days of receipt of the products, unless it is found that the returned product has deficiencies , deficiencies, damages, etc., situation in which the price will be reduced proportionally, according to art.7.5.
7.7. Repeated termination of the contract, repeated return of products, without real or objective justification, may be considered an abuse.
7.8. In any case of return of the products, they must be in the same condition, sealed, in the original packaging and box, with the labels intact and together with all the documents that accompanied it (invoice, tax receipt or other documents), these conditions being cumulatively, the lack of one giving the supplier the right to refuse the return and refund of the price.
7.9. Those products for which the manufacturer imposes special storage conditions will NOT be accepted for return by Licores.ro, in accordance with GEO 34/2014 Art. 16 Lit. d).
7.10. The provisions of this chapter are supplemented by the provisions of O.G. 34/2014, in case of purchasing products from this site using remote communication techniques.
Art. 8. LICORES 'RESPONSIBILITY
8.1. Licores.ro cannot be held liable for any loss of the User or the Customer in the event that this is caused by non-compliance with these terms and conditions or non-compliance with the Contract and other instructions mentioned on the site.
8.2. Licores.ro is also not liable for damages created as a result of the non-functioning of the site as well as for those resulting from the impossibility of accessing certain accessible links on the site.
8.3. Licores.ro is not liable for any damages that the User / Customer or any third party may suffer as a result of the fulfillment by Licores.ro of any of its obligations under the Contract and for damages resulting from the use of those products after delivery and, in particular, for the loss of products.
8.4. Licores.ro is not liable to any customer / user for any requests outside of these terms and conditions, it cannot be liable for any damage, material or otherwise, which would derive, directly or indirectly, from facts or other circumstances not mentioned in this section of the Terms and Conditions.
8.5. Licores.ro reserves the right to cancel the order and not to keep reserved the ordered products in case the customer cannot be contacted by phone within 48 hours from placing the order.
Art. 9. INTELLECTUAL PROPERTY RIGHTS
All materials integrated in this site (including product descriptions, how they are promoted, etc.) are the intellectual property of Licores.ro. These materials may not be copied or reproduced, except for the period for which they need to be viewed online. Violation of this obligation gives Licores.ro the right to claim both damages and the obligation of the guilty party to immediately terminate the prejudicial act, which disregards the intellectual property of the undersigned.
Art. 10. ABUSIVE USE OF THE SITE www.Licores.ro
10.1. Any use made in bad faith, in a manner contrary to the practice in the field, of the regulations and of the legislation in force, in any other way that may cause damage to Licores.ro, or for completely different purposes, is considered abusive use of the site. than those specific to the normal use of the site.
10.2. Any attempt to access the personal data of another user or to modify the content of the site or to affect the performance of the server running the site will be considered an attempt to defraud the site or to harm the subscriber, the competent authorities. (including criminal ones) to be notified in this regard.
Art.11. ASSIGNMENT AND SUBCONTRACTING
11.1. Licores.ro may assign and / or subcontract a third party for services related to the fulfillment of the order, with the information of the Client, not requiring its consent in order to fulfill the order.
11.2. In case of assignment / subcontracting, Licores.ro remains responsible to the Client regarding the way in which the person to whom the contract was assigned fulfills its obligations towards the Client.
Art.12. - MAJOR POWER
Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to a force majeure event, in accordance with applicable law.
Art. 13. APPLICABLE LAW. disputes
13.1. The contract is subject to Romanian law. Any disputes between Licores.ro and the Client will be settled amicably, meaning that the dissatisfied party will send, in advance, a notification, through a means of communication able to prove receipt by the other party, if this will not be possible, the disputes will be settled by the competent Roman courts.